Product Support

Can't Log In to Your Account

Forgot Your USERNAME and Password Information?
  1. At the top of this page, click LOG IN >> Under Manage My Account, click ALLDATAdiy.
    diy login menu
     
  2. On the LOG IN TO MY ACCOUNT screen, click ACCOUNT AND PASSWORD ASSISTANCE.
  3. Enter the Email address associated with your account >> click CONTINUE.
  4. Locate the ALLDATA Password Reset email in your email inbox >> click the link (and complete the process within 3 hours of requesting the password reset).
  5. Enter a New Password >> Confirm New Password.