Let’s talk technical data: Dispelling 5 Common Myths in the Workshop
In the bustling world of automotive repair, staying on top of the latest technical data is crucial for independent workshop owners and technicians. Yet, misconceptions about the accessibility, necessity, and cost of technical data often linger in the aftermarket realm.
Let's debunk five common myths and misconceptions surrounding technical data!
Myth 1. "Technical data is expensive..."
Who can afford to access it all? One prevailing myth is that acquiring technical data direct from the manufacturer is a hefty investment beyond the reach of independent workshops. Then there is the added hassle of managing multiple usernames and passwords for various OEM portals.
However, there is an easier way. ALLDATA Repair offers a solution by providing access to genuine technical repair data direct from 37 vehicle manufacturers for one fixed monthly fee. With just one set of login details you can access over 14 million technical repair methods and procedures in one online portal.
Myth 2. "I don’t need technical data..."
Some may argue that relying solely on skills and tools negates the need for technical data. They’ve been there, done that and seen it all before. However, in today's automotive landscape, where modern cars are complex systems, access to accurate information is indispensable for efficient and accurate repairs.
You need a comprehensive understanding of a vehicle's specifications, repair procedures, and diagnostic insights. To enhance your service quality but also save valuable time in the workshop. You only have 40 hours per mechanic per week to sell, so you want to be making the most of the time you have.
Myth 3. "I only need one source of technical data..."
When does one size ever fit all? While having a single source for all technical data may seem ideal, the reality is that different jobs in the garage require different data offerings.
With several providers in the marketplace offering varied data at different price points, you need to analyse your intake and consider trialling different sources before deciding which solution or solutions are the right fit for you.
Myth 4. "Everything is on the internet..."
It’s true you can find almost anything on the internet these days, but can you trust it. Your mum, dad, daughter, or dog could publish an article on how to replace a headlight but… are any of them qualified to do so?
Relying solely on a google search for technical data is a risky strategy. Online search results may be inconsistent, incomplete, or even misleading. Creating inefficiencies and potential errors in repairs. Accessing manufacturer-provided information through a reliable source MUST be the way to go.
Myth 5. "Customers will not pay..."
Have you tried asking? Contrary to the belief that customers won't pay for access to technical data, introducing a nominal fee for this service can be justified. When someone brings in their pride and joy to the workshop, they expect it to be treated with the love and care the manufacturer intended. By explaining the necessity of consulting manufacturer-provided information for proper vehicle care, you can help customers understand the associated costs.
Charging a modest fee ensures that customers appreciate the specialised knowledge required to maintain a vehicle.
Learn more about ALLDATA Repair.