The Processed Messages tab displays the messages that have been processed so that you can choose messages to view or delete.

To select and view processed messages:

1. Enter the Selection Criteria.

   • Customer

   • Message

   • Subject

   • Process Date

2. In the Message to View field, select the message type:

   • Show All

   • ALLDATA^® Manage^SMRecommendation Letter

   • ALLDATA Manage Service Repair Letter

   • ALLDATA Manage Welcome Letter

   • ALLDATA Manage Thank You Letter

   • Any message types that you created

3. In the Search By drop-down list, select the Search Criteria and type a letter or number in the Search by Text box.

   • Result: The Processed Message grid is updated to list only those matching the Selection Criteria.

4. To delete the message before the auto purge date, select a message and click Delete.

5. When you are done with the Customer Follow-up >> Processed Messages tab, click Close.