Vehicle: 2017 Dodge Ram 1500, 4WD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 165,821

Problem: The customer’s concern was that the malfunction indicator light (MIL) was On, the idle speed was fluctuating, and there was a noticeable lack of throttle response. He also mentioned that the problem was intermittent.

Vehicle: 2014 GMC Sierra, 1500, 2WD, V8-5.3L, Automatic Transmission/Transaxle

Mileage: 96,335

Problem: The owner brought the Sierra in because the power steering stopped working.

Vehicle: 2014 Kia Optima, L4-2.4L, Automatic Transmission/Transaxle

Mileage: 86,989 miles

Problem: The vehicle was brought to the shop to have a bad driver’s front door window regulator replaced. NOTE: A week earlier, one of the techs diagnosed the problem as a bad window regulator because they could hear the motor operating in the door, but the window wouldn’t go up or down. After the work was completed, the window operation was reversed.

Vehicle: 2016 Chrysler 200, FWD, L4-2.4L, Automatic Transmission/Transaxle

Mileage: 25,320

Problem: This vehicle was brought to the shop because the malfunction indicator light (MIL) would come on under hard acceleration. An example would be merging onto the highway.

Vehicle: 2017 Acura MDX, AWD, V6-3.5L (J35Y5), Automatic Transmission/Transaxle

Mileage: 98,320

Problem: The owner dropped her Acura MDX off at the shop because the air conditioning (A/C) stopped working. It was working perfectly one day and stopped the next day. Everything else seemed to work fine.

Vehicle: 2013 Volvo XC70 T6, AWD, L6-3.0L Turbo VIN 90 B6304T4, Automatic Transmission/Transaxle

Mileage: 164,661

Problem: The owner’s concern was a very noticeable lack of throttle response. The malfunction indicator light (MIL) was OFF.

Vehicle: 2017 Chevy Express, 3500 V8-6.0L, Transmission/Transaxle

Mileage: 156,509 miles

Problem: The owner brought his van to the shop because it lacked power. It wouldn’t go over 25 MPH. The malfunction indicator light (MIL) was OFF.

Vehicle: Mercedes GLC350e High Voltage System Warning Message in Cluster

Mileage: 136,595

Problem: The Mercedes came to the shop with an intermittent high voltage warning message on in the instrument cluster. When the warning message is present, the vehicle stops but it will restart after waiting a while.

Vehicle: 2010 Mercedes Benz C300 (204.054), V6-3.0L (272.947), Automatic Transmission/Transaxle

Mileage: 177,407

Problem: The customer had purchased a new A/C compressor for his Mercedes C300 and asked the shop to install it. The technician installed the compressor and recharged the system. The A/C worked great, but during the test drive, something weird happened. The windshield washer started spraying all on its own and continued spraying after the ignition key was shut off.

The technician disconnected the battery and let the vehicle sit overnight. The next day, he reconnected the battery and started the engine. Now, the A/C wouldn’t work, the lights would not turn off, and scan tools would not communicate with the vehicle. It was like the vehicle was haunted!

Vehicle: 2006 Acura MDX, V6-3.5L, Automatic Transmission/Transaxle

Mileage: 194,551

Problem: The MDX was in the shop because the owner noticed the engine was idling rough. The rough idle was worse when the engine was cold. Additionally, the malfunction indicator light (MIL) would occasionally light up and then go out. The timing belt had been replaced not too long ago but the problem didn’t start after the belt was replaced.

Vehicle: 2007 Buick Lucerne, V8-4.6L, Automatic Transmission/Transaxle

Mileage: 138,667

Problem: The vehicle came in because the engine kept overheating.

Vehicle: 2014 Volvo S60, T5 AWD, L5-2.5L Turbo, VIN 61, B5254T12, Automatic Transmission/Transaxle

Mileage: 176,227

Problem: The customer’s concern was that the parking assist wasn’t working and there was a park assist fault message on the instrument cluster.

Vehicle: 2020 Chevy Silverado, 3500, 4WD V8-6.6L, Automatic Transmission/Transaxle

Mileage: 83,585 miles

Problem: The Silverado’s owner brought the truck to the shop because the malfunction indicator light (MIL) was on. There were no drivability complaints. The owner mentioned that it was a fleet truck, and it just had the oil changed while out of town.

Vehicle: 2015 Audi Q3 Quattro (8UB), L4-2.0L Turbo (CCTA), Automatic Transmission/Transaxle

Mileage: 94,927

Problem: After the technician replaced the clock spring, the steering warning lamp came on and some diagnostic trouble codes (DTCs) were triggered.

Vehicle: 2007 Nissan 350Z, V6-3.5L (VQ35HR), Manual Transmission/Transaxle

Mileage: 136,475 miles

Problem: The owner dropped his 350Z off at the shop for an oil change and summer check-up. It sat on the lot for a couple of days. When the technician went to bring the car into the shop, the engine started and died then would just crank over but not start.

Vehicle: 1996 Dodge Ram 3500, 4x2, V8-360 5.9L, Magnum Manual Transmission/Transaxle

Mileage: 239,925 miles

Problem: The owner had his Dodge Ram towed to the shop because when he came out to start it that morning, the engine would crank over but not start. There was no malfunction indicator light (MIL) on. The truck had been starting normally up to that point.

Vehicle: 2022 Nissan Frontier, 2WD, V6-3.8L (VQ38DD), Automatic Transmission/Transaxle

Mileage: 23,635 miles

Problem: The vehicle owner had the truck towed to the shop because the engine would not crank over.

Vehicle: 2022 Dodge Challenger, AWD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 36,437

Problem: The body shop sublet this Challenger to the repair shop because the passenger door window drop-down feature was inoperative after they replaced the door. They suspected that something was wrong with the window. NOTE: The drop-down feature (slightly opens the window when the door is opened, and then closes it after the door is closed).

Vehicle: 2017 Chevy Silverado 1500, 4WD, V8-5.3L, Automatic Transmission/Transaxle

Mileage: 69,755 miles

Problem: The Silverado was brought to the shop because the air bag light was on.

Vehicle: 2021 Ford F350, 4WD, Super Duty, V8-6.7L DSL Turbo, Automatic Transmission/Transaxle

Mileage: 54,997

Problem: The owner of this F350 complained that the driver seat kept changing positions and the engine would not shut off, even with the key out. The battery junction box (BJB) had been replaced per Ford TSB #23-2133, but the issues persisted.

Vehicle: 2016 Ford Transit 150, V6-3.7L, Automatic Transmission/Transaxle

Mileage: 159,637 miles

Problem: The Transit had multiple warning lights on in the instrument cluster, and all the gauge needles would drop to zero as soon as the engine started.

Vehicle: 2012 Mitsubishi Eclipse, L4-2.4L (4G69), Automatic Transmission/Transaxle

Mileage: 130,635 miles

Problem: The owner brought her Eclipse to the shop because the malfunction indicator light (MIL) was on. She added that the engine seemed a little down on power lately.

Vehicle: 2017 Ford Transit 350, L5-3.2L DSL Turbo, Automatic Transmission/Transaxle

Mileage: 64,755 miles

Problem: The owner brought his Transit to the shop because the malfunction indicator light (MIL) came on. There were no drivability issues.

Vehicle: 2019 Dodge Ram 1500 Classic, 4WD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 74,973

Problem: The owner said that the truck lacked overall power and the malfunction indicator light (MIL) was on.

Vehicle: 2018 Subaru Forester F4-2.5L DOHC, Automatic Transmission/Transaxle

Mileage: 98,955 miles

Problem: The Subaru was dropped off at the shop because the malfunction indicator light (MIL) was on, and when starting each morning, the engine cranked too long and would occasionally stall after starting. For the rest of the day, the engine would start and run fine.
 

Vehicle: 2018 Toyota Corolla, L4-1.8L (2ZR-FAE), Manual Transmission/Transaxle

Mileage: 368,473

Problem: An illuminated malfunction indicator light (MIL) was why this Corolla was brought to the shop. The owner said the car ran fine.

Vehicle: 2018 Subaru Forester F4-2.5L DOHC, Automatic Transmission/Transaxle

Mileage: 98,955 miles

Problem: The Subaru was dropped off at the shop because the malfunction indicator light (MIL) was on, and when starting each morning, the engine cranked too long and would occasionally stall after starting. For the rest of the day, the engine would start and run fine.
 

Vehicle: 2010 Volvo XC60, AWD, L6-3.0L Turbo VIN 99 B6304T2, Automatic Transmission/Transaxle

Mileage: 168,495 miles

Problem: The Volvo owner’s concern was that the HVAC blower ran all the time, even with the key in the OFF position. He had to pull the blower fan fuse to keep the battery from going dead.
 

Vehicle: 2015 Jeep Grand Cherokee, 4WD, V6-3.6L, Automatic Transmission/Transaxle

Mileage: 139,637

Problem: The customer brought the Jeep in because the engine stalls when he turned the daytime running lights (DRLs) on. He also mentioned that if he pulls the handbrake (which disables DRLs), the engine stays running.

Vehicle: 2014 Toyota Tundra, 4WD, V8-5.7L (3UR-FE)

Mileage: 116,098

Problem: The customer stated that when using the park assist function, there is a warning message in the dash (red circle with the number 5 showing no sonar is detected). Customer says someone bumped into the back of his truck in a parking lot the previous week.
 

Vehicle:  2015 Jeep Grand Cherokee, 4WD, V6-3.0L DSL Turbo, Automatic Transmission/Transaxle

Mileage: 158,439

Problem: The customer’s concern was that the malfunction indicator light (MIL) was on. There were no noticeable drivability issues reported.

Vehicle: 2012 Fiat 500c L4-1.4L Manual Transmission/Transaxle

Mileage: 101,094

Problem: The customer brought her Fiat 500c to the shop because there was a “Hill Start Not Available" message displayed in the dash information center. The TPMS warning light was on and all tire pressures were an average of 17 psi lower than set pressure.

Vehicle: 2018 Ford F-150, 4WD, V6-3.5L, Turbo Automatic Transmission/Transaxle

Mileage: 172,092

Problem: Customer stated that the cluster and radio go dead first and then the automatic transmission goes into limp mode.
 

Vehicle: 2018 Hyundai Santa Fe, AWD, V6-3.3L, Automatic Transmission/Transaxle

Mileage: 152,704

Problem: Customer states that when the vehicle is cold, especially in the mornings, the gearshift won't come out of Park and multiple dash warning lights remain on. Also, the rear-view camera begins working after he can get the transmission to shift into reverse. When the temperature warms up, everything returns to normal.

Vehicle: 2017 Nissan-Datsun Pathfinder, 4WD, V6-3.5L (VQ35DD), Automatic Transmission/Transaxle

Mileage: 208,112

Problem: After the vehicle sits overnight, everything on the dash instrument cluster will intermittently flash (blip), then go black as soon as the engine starts. The customer also stated that sometimes the engine will completely shut off.

Vehicle: 2016 Ford Transit 350 HD, L5-3.2L DSL Turbo, Automatic Transmission/Transaxle

Mileage: 135,967

Problem: When this Transit quit running, the owner checked the fuses and found the fuel pump fuse was bad, so he replaced it. The Transit ran for a while but unfortunately, the fuse blew again, so he had it towed to a shop.

Vehicle: 2018 Mercedes Benz GLC300 4MATIC (253.949), L4-2.0L Turbo (274.920), Automatic Transmission/Transaxle

Mileage: 55,429

Problem: The customer stated that when stopping, the engine will intermittently shut off and not restart when trying to accelerate from the stop. He must put the shifter back in Park and use the push button to restart it.

Vehicle: 2010 Volkswagen Tiguan 4Motion (5N1), L4-2.0L Turbo (CCTA), Automatic Transmission/Transaxle

Mileage: 178,228

Problem: The owner said that her malfunction indicator light (MIL) was on and that the engine would hesitate and lose power for about five minutes when it was cold. Then it would run fine.

Vehicle: 2016 Volkswagen Golf (AU1), L4-1.8L Turbo (CXBA), Automatic Transmission/Transaxle

Mileage: 108,265 miles

Problem: The owner of this VW Golf installed a used engine and then it wouldn’t start. After spending countless hours trying to figure out the problem, he towed it to the shop. He was told when he bought the engine that it had low miles on it.

Vehicle: 2015 Chevy Silverado 1500, 4WD, V8-5.3L, Automatic Transmission/Transaxle

Mileage: 102,399

Problem: The owner brought his Silverado to the shop because the passenger window motor stopped working. He said that the window had stuck about halfway, but then went back up after closing and opening the door a few times.